Frequently Asked Questions

Answers to the questions we are asked most about gifting a water well. Can’t find yours? Contact us.

What is WaterWellGift.com?

WaterWellGift.com lets you gift a clean-water well in someone’s name. We build the wells with local teams in Asia and Africa, and each one becomes the main water source for the families it is built for. The site is run by Water Well Group Pte. Ltd. in Singapore.

How much does it cost to gift a water well?

Prices currently start at $359 for a handpump well in Bangladesh and go up to $2,900 for a village well with a water tank in Africa. Wells in Asia cost less because they are dug by hand rather than drilled. See all wells for current prices.

Where are the wells built?

In Asia we currently build wells in Bangladesh and Pakistan (wells in India and Nepal are paused for logistical reasons). In Africa we build them in Niger, Cameroon and Chad. Each well’s page shows the countries it is available in.

How many people does one well serve?

It depends on the well: from up to 20 people (2–3 families) for our handpump well in Bangladesh, to about 120 people for our artesian well with a tank, and up to 300 people, a whole village, for our largest well in Africa.

How long does it take to build a well?

Wells in Asia usually take about 3–4 months, including waiting time. Wells in Africa take about 3–6 months, because the soil and depth mean more work. The current estimate is shown on each well’s page.

What do I receive when the well is finished?

Around 80 photos and videos of the building process and the finished well, plus its exact location coordinates. We send everything to you on WhatsApp as soon as the well is finished. See an example.

Can I put a name or a prayer on the well?

Yes. When you order, write the name (or several names) to put on the well’s sign, and optionally a prayer or short text. We customise the sign for you.

Can I gift a well as sadaqah jariyah?

Yes. Many people choose a water well as sadaqah jariyah because it keeps providing clean water for drinking, cooking and hygiene for years, and you can add a prayer to the sign.

Can I cancel my order?

As a consumer you have a 14-day right of withdrawal. The details, including when it ends, are in our Refund & Cancellation Policy.

How can I contact you?

Email WaterWellGift@gmail.com, message us on Instagram, or use the form on our contact page.